G2 Vendor Directory

Dynamics 365 Marketing vs. MoEngage

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Marketing

by Microsoft

MoEngage

by MoEngage

Overall rating4.24.5
Review count172534
Ease of use8.39.1
Ease of setup8.29.0
Quality of support8.49.1
Meets requirements8.48.9
NPS46.0122773.025048
Small Business34.4%24.0%
Mid-Market43.6%54.6%
Enterprise22.1%21.4%
Total page views7482,307
Total LLM citations3,86017,453

Dynamics 365 Marketing

Microsoft Dynamics 365 Marketing is a comprehensive marketing automation solution designed to help businesses orchestrate personalized, multi-channel campaigns and enhance customer engagement. By integrating seamlessly with other Microsoft products, it enables organizations to unify their marketing efforts, gain valuable insights, and drive meaningful interactions with their audience.

Pros

  • Ease of Use
  • Automation
  • Integrations
  • Time-Saving
  • Analytics
  • Email Marketing

MoEngage

MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Analytics
  • Campaign Management
  • Customer Support