G2 Vendor Directory

Dynamics 365 Field Service vs. Mapview

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Field Service

by Microsoft

Mapview

by The Casey Group

Overall rating3.94.3
Review count15614
Ease of use8.68.7
Ease of setup8.38.6
Quality of support8.67.6
Meets requirements8.88.8
NPS19.20529850
Small Business31.0%28.6%
Mid-Market38.1%50.0%
Enterprise31.0%21.4%
Total page views53519
Total LLM citations4,0045

Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

Pros

  • Scheduling
  • Integrations
  • Easy Integration
  • Features

Mapview

Mapview provides field sales and service reps with a mobile mapping and planning tool to efficiently plan and manage their territories. It helps strategically improve your daily schedule by mapping appointments and drop-in visits as a route, along with contacts and any other location-specific data. - Plan trips and optimize your daily routes with drop-in visits and calendar appointments. Easily re-route to respond to schedule changes! - Visualize your territory and travel routes to help locate opportunities along the way.

Pros