G2 Vendor Directory

Dynamics 365 Field Service vs. Mapsly

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Field Service

by Microsoft

Mapsly

by Mapsly

Overall rating3.94.3
Review count15658
Ease of use8.67.7
Ease of setup8.37.9
Quality of support8.69.2
Meets requirements8.88.8
NPS19.20529854.385965
Small Business31.0%62.1%
Mid-Market38.1%36.2%
Enterprise31.0%1.7%
Total page views535469
Total LLM citations4,0042,205

Dynamics 365 Field Service

Microsoft Dynamics 365 Field Service is the agile platform for Intelligent field service management enabling companies to deliver world class customer experiences in the field while maximizing efficiency and minimizing costs.

Pros

  • Scheduling
  • Integrations
  • Easy Integration
  • Features

Mapsly

Mapsly is a CRM-native field sales and field service software that combines route optimization, territory management, and sales mapping for field teams. Mapsly supports multi-day and multi-user route optimization, making it ideal for growing field teams managing complex territories, overnight trips, and coordinated schedules.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Mapping Features
  • Integrations
  • Route Optimization