Dynamics 365 Customer Voice vs. TheySaid
A side-by-side comparison based on G2 review data.
| Metric | Dynamics 365 Customer Voice | TheySaid |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 17 | 92 |
| Ease of use | 9.0 | 9.5 |
| Ease of setup | 9.1 | 9.7 |
| Quality of support | 8.9 | 9.6 |
| Meets requirements | 8.9 | 9.4 |
| NPS | 76.470588 | 89.130435 |
| Small Business | 35.3% | 55.4% |
| Mid-Market | 35.3% | 33.7% |
| Enterprise | 29.4% | 10.9% |
| Total page views | 71 | 669 |
| Total LLM citations | 193 | 808 |
Dynamics 365 Customer Voice
Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.
- Intuitive
- Ease of Use
TheySaid
TheySaid replaces old-school feedback tools with incredibly insightful conversations. We're not your grandpa's survey tool. Instead of boring forms, your AI interviewer asks customers and employees deep and personalized questions to help you really understand why people gave their response. And with TheySaid you can gather any kind of feedback powered by AI: surveys, forms, interviews, user tests and polls. Key Features: 1. Teach AI about your organization by uploading websites or docs 2. Tell us what you want to learn, and AI will create your entire project for you 3.
- Ease
- Simple
- Ease of Use
- AI Integration
- Insights Generation
- Efficiency