G2 Vendor Directory

Dynamics 365 Customer Voice vs. Syndigo

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Customer Voice

by Microsoft

Syndigo

by Syndigo

Overall rating4.54.3
Review count17220
Ease of use9.08.3
Ease of setup9.18.3
Quality of support8.99.2
Meets requirements8.98.8
NPS76.47058849.295775
Small Business35.3%33.8%
Mid-Market35.3%39.7%
Enterprise29.4%26.5%
Total page views711,185
Total LLM citations1938,315

Dynamics 365 Customer Voice

Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.

Pros

  • Intuitive
  • Ease of Use

Syndigo

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Quick Response
  • Response Time
  • Features