G2 Vendor Directory

Dynamics 365 Customer Voice vs. QuestionPro

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Customer Voice

by Microsoft

QuestionPro

by QuestionPro

Overall rating4.54.5
Review count171,161
Ease of use9.08.9
Ease of setup9.19.1
Quality of support8.99.0
Meets requirements8.99.2
NPS76.47058871.826087
Small Business35.3%60.7%
Mid-Market35.3%22.4%
Enterprise29.4%16.9%
Total page views712,801
Total LLM citations19312,410

Dynamics 365 Customer Voice

Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.

Pros

  • Intuitive
  • Ease of Use

QuestionPro

QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates.

Pros

  • Ease of Use
  • Helpful
  • Intuitive
  • Customer Support
  • Ease of Creation
  • Simple