G2 Vendor Directory

Dynamics 365 Customer Voice vs. Clientshare

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Customer Voice

by Microsoft

Clientshare

by Clientshare

Overall rating4.54.6
Review count17102
Ease of use9.09.3
Ease of setup9.19.4
Quality of support8.99.7
Meets requirements8.99.2
NPS76.47058876.530612
Small Business35.3%17.6%
Mid-Market35.3%37.3%
Enterprise29.4%45.1%
Total page views71263
Total LLM citations193313

Dynamics 365 Customer Voice

Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.

Pros

  • Intuitive
  • Ease of Use

Clientshare

Clientshare is the fastest growing CX platform for B2B service providers. Used by 1-in-2 of the FTSE 100 and 1-in-3 of the S&P 500, Clientshare helps enterprise suppliers in Logistics, BPO, Facilities Management, Contract Catering and Manufacturing to save time, gain full visibility of their accounts health and retain & grow contracts. Clientshare's platform is designed to help businesses manage and improve their customer relationships through structured business reviews and customer experience tools.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Engagement
  • Easy Access
  • Customization