G2 Vendor Directory

Dynamics 365 Customer Voice vs. ClearlyRated

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Customer Voice

by Microsoft

ClearlyRated

by ClearlyRated

Overall rating4.54.8
Review count17130
Ease of use9.09.4
Ease of setup9.19.3
Quality of support8.99.8
Meets requirements8.99.5
NPS76.47058886.046512
Small Business35.3%25.0%
Mid-Market35.3%62.9%
Enterprise29.4%12.1%
Total page views71456
Total LLM citations1931,609

Dynamics 365 Customer Voice

Dynamics 365 Customer Voice is an enterprise feedback management solution that enables organizations to create, distribute, and analyze surveys to gather real-time customer insights. Seamlessly integrating with Dynamics 365 applications, it allows businesses to capture feedback across multiple channels, enhancing customer engagement and satisfaction. Key Features and Functionality: - Survey Creation and Distribution: Design customized surveys using ready-made templates or create unique ones tailored to specific needs.

Pros

  • Intuitive
  • Ease of Use

ClearlyRated

Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services.

Pros

  • Helpful
  • Ease of Use
  • Customer Support
  • Feedback Management
  • Customer Feedback
  • Client Interaction