G2 Vendor Directory

Dynamics 365 Commerce vs. Shopify

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Commerce

by Microsoft

Shopify

by Shopify

Overall rating4.34.4
Review count615,146
Ease of use8.09.1
Ease of setup8.59.0
Quality of support8.58.6
Meets requirements8.88.9
NPS54.23728860.897565
Small Business45.9%79.7%
Mid-Market34.4%15.5%
Enterprise19.7%4.8%
Total page views37717,048
Total LLM citations1,02038,198

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability

Shopify

Shopify is the leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up, and manage their stores across multiple sales channels, including web, mobile, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, using enterprise-level technology made available to businesses of all sizes.

Pros

  • Ease of Use
  • Easy Integration
  • Quick Setup
  • E-commerce Services
  • Reliability
  • Template Variety