G2 Vendor Directory

Dynamics 365 Commerce vs. Elastic Suite

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Commerce

by Microsoft

Elastic Suite

by Elastic Suite

Overall rating4.34.7
Review count6139
Ease of use8.09.0
Ease of setup8.58.0
Quality of support8.59.4
Meets requirements8.88.9
NPS54.23728874.358974
Small Business45.9%48.7%
Mid-Market34.4%48.7%
Enterprise19.7%2.6%
Total page views377219
Total LLM citations1,020419

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability

Elastic Suite

Elastic Suite is a leading B2B ecommerce platform that empowers brands to digitally transform their wholesale buying experience. Designed for enterprise scalability, Elastic Suite provides a centralized, cloud-based solution that replaces traditional sales tools and paper-based catalogs with a fully digital, data-driven approach to product merchandising, order management, and retailer collaboration.

Pros

  • Ease of Use
  • Customer Service
  • Customer Support
  • B2B
  • Product Management
  • Reliability