G2 Vendor Directory

Dynamics 365 Commerce vs. Adobe Commerce (formerly Magento Commerce)

A side-by-side comparison based on G2 review data.

MetricDynamics 365 Commerce

by Microsoft

Adobe Commerce (formerly Magento Commerce)

by Adobe

Overall rating4.34.0
Review count61623
Ease of use8.07.7
Ease of setup8.57.0
Quality of support8.57.6
Meets requirements8.88.6
NPS54.23728828.428094
Small Business45.9%59.9%
Mid-Market34.4%30.5%
Enterprise19.7%9.6%
Total page views3771,855
Total LLM citations1,02013,984

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability

Adobe Commerce (formerly Magento Commerce)

Adobe Commerce delivers high-performing, personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance.

Pros

  • Features
  • Customizability
  • Customization
  • Flexibility
  • Ease of Use
  • Integrations