G2 Vendor Directory

Dubber Platform vs. Voyc

A side-by-side comparison based on G2 review data.

MetricDubber Platform

by Dubber

Voyc

by Voyc

Overall rating4.94.4
Review count1721
Ease of use9.99.1
Ease of setup9.89.3
Quality of support9.99.4
Meets requirements10.08.3
NPS94.11764761.904762
Small Business78.6%55.0%
Mid-Market21.4%45.0%
Enterprise0.0%0.0%
Total page views23384
Total LLM citations58240

Dubber Platform

Dubber is the world’s #1 Unified Cloud Call Recording & Voice AI solution for compliance and sales & service performance. Dubber’s fully compliant call recording solution can be switched on with a click, and is infinitely scalable in the Cloud - with no hardware required. Every call or conversation is captured automatically, stored securely in the Dubber Voice Intelligence Cloud, enriched with AI, and available instantly as a replay or insightful transcription, with real-time search, sentiment analysis, alerts & notifications.

Pros

  • Ease of Use
  • Easy Setup

Voyc

Voyc enables regulated firms to check 100% of contact centre interactions with our speech analytics AI software, helping to improve operational efficiencies, catch complaints, identify vulnerable customers, and deliver an exceptional customer experience. In the face of increasing regulatory pressure and consumer distrust, it has become imperative for financial services companies to monitor 100% of customer interactions.

Pros