G2 Vendor Directory

Dubber Platform vs. Loris

A side-by-side comparison based on G2 review data.

MetricDubber Platform

by Dubber

Loris

by Loris

Overall rating4.94.8
Review count1711
Ease of use9.99.5
Ease of setup9.89.5
Quality of support9.910.0
Meets requirements10.08.8
NPS94.11764790.909091
Small Business78.6%9.1%
Mid-Market21.4%72.7%
Enterprise0.0%18.2%
Total page views23378
Total LLM citations582193

Dubber Platform

Dubber is the world’s #1 Unified Cloud Call Recording & Voice AI solution for compliance and sales & service performance. Dubber’s fully compliant call recording solution can be switched on with a click, and is infinitely scalable in the Cloud - with no hardware required. Every call or conversation is captured automatically, stored securely in the Dubber Voice Intelligence Cloud, enriched with AI, and available instantly as a replay or insightful transcription, with real-time search, sentiment analysis, alerts & notifications.

Pros

  • Ease of Use
  • Easy Setup

Loris

Transform customer interactions into opportunities for insight, optimization & growth. Automate time-consuming customer service and conversation review processes without compromising accuracy, using deep customer experience domain expertise and a library of AI models trained on millions of real customer service conversations. - Customer Insights: Uncover why customers are frustrated, understand the needs hidden in every conversation, and create solutions to improve not only your customer experience, but also your company strategy. Instantly and all in one place.

Pros