G2 Vendor Directory

Doubletick - Email Tracking for Gmail and GSuite vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricDoubletick - Email Tracking for Gmail and GSuite

by Doubletick

Zoho CRM

by Zoho

Overall rating4.64.1
Review count132,956
Ease of use9.58.5
Ease of setup8.68.3
Quality of support8.68.0
Meets requirements9.08.6
NPS83.33333338.596491
Small Business50.0%61.6%
Mid-Market33.3%32.3%
Enterprise16.7%6.1%
Total page views738,329
Total LLM citations67129,821

Doubletick - Email Tracking for Gmail and GSuite

Doubletick is Free and unlimited email tracking for Gmail and Google Workspace (G Suite) with real-time desktop notifications and WhatsApp like double tick marks (✓✓) in your sent box. A single blue tick ✓ indicates that an email has been sent, but yet to be opened by the recipient. Double blue ticks ✓✓ mean that your email has been opened by the recipient and grey ticks indicates that email is not tracked.

Pros

  • Affordable
  • Helpful
  • Easy Setup
  • Ease of Use
  • Data Accuracy
  • Email Tracking

Zoho CRM

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

Pros

  • Ease of Use
  • Features
  • Integrations
  • Lead Management
  • Easy Integrations
  • Helpful