G2 Vendor Directory

Doubletick - Email Tracking for Gmail and GSuite vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricDoubletick - Email Tracking for Gmail and GSuite

by Doubletick

Freshsales

by Freshworks

Overall rating4.64.5
Review count131,244
Ease of use9.59.1
Ease of setup8.68.9
Quality of support8.69.0
Meets requirements9.08.9
NPS83.33333372.296173
Small Business50.0%67.7%
Mid-Market33.3%27.0%
Enterprise16.7%5.3%
Total page views731,749
Total LLM citations6744,516

Doubletick - Email Tracking for Gmail and GSuite

Doubletick is Free and unlimited email tracking for Gmail and Google Workspace (G Suite) with real-time desktop notifications and WhatsApp like double tick marks (✓✓) in your sent box. A single blue tick ✓ indicates that an email has been sent, but yet to be opened by the recipient. Double blue ticks ✓✓ mean that your email has been opened by the recipient and grey ticks indicates that email is not tracked.

Pros

  • Affordable
  • Helpful
  • Easy Setup
  • Ease of Use
  • Data Accuracy
  • Email Tracking

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface