G2 Vendor Directory

Doubletick - Email Tracking for Gmail and GSuite vs. Bigin by Zoho CRM

A side-by-side comparison based on G2 review data.

MetricDoubletick - Email Tracking for Gmail and GSuite

by Doubletick

Bigin by Zoho CRM

by Zoho

Overall rating4.64.6
Review count13877
Ease of use9.59.2
Ease of setup8.68.9
Quality of support8.68.7
Meets requirements9.08.8
NPS83.33333374.112257
Small Business50.0%90.9%
Mid-Market33.3%8.1%
Enterprise16.7%1.0%
Total page views733,314
Total LLM citations6721,375

Doubletick - Email Tracking for Gmail and GSuite

Doubletick is Free and unlimited email tracking for Gmail and Google Workspace (G Suite) with real-time desktop notifications and WhatsApp like double tick marks (✓✓) in your sent box. A single blue tick ✓ indicates that an email has been sent, but yet to be opened by the recipient. Double blue ticks ✓✓ mean that your email has been opened by the recipient and grey ticks indicates that email is not tracked.

Pros

  • Affordable
  • Helpful
  • Easy Setup
  • Ease of Use
  • Data Accuracy
  • Email Tracking

Bigin by Zoho CRM

Bigin by Zoho CRM is a simplified, AI-ready customer relationship management (CRM) software designed specifically for small businesses, startups, and customer-facing teams. Trusted by 50,000+ businesses across 150+ countries, Bigin helps small businesses unify all customer-facing operations — marketing, sales, onboarding, delivery, and support and helps manage customer relationships effectively.

Pros

  • Ease of Use
  • Simple
  • Intuitive
  • Simplicity
  • Features
  • Affordable