Donna vs. Zoho CRM
A side-by-side comparison based on G2 review data.
| Metric | Donna | Zoho CRM |
|---|---|---|
| Overall rating | 4.6 | 4.1 |
| Review count | 31 | 2,956 |
| Ease of use | 9.8 | 8.5 |
| Ease of setup | 9.1 | 8.3 |
| Quality of support | 9.2 | 8.0 |
| Meets requirements | 8.9 | 8.6 |
| NPS | 79.310345 | 38.596491 |
| Small Business | 35.5% | 61.6% |
| Mid-Market | 32.3% | 32.3% |
| Enterprise | 32.3% | 6.1% |
| Total page views | 312 | 8,329 |
| Total LLM citations | 1,115 | 129,821 |
Donna
Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.
- Time-saving
- Ease of Use
- Customer Support
- Helpful
- CRM Integration
- Features
Zoho CRM
Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
- Ease of Use
- Features
- Integrations
- Lead Management
- Easy Integrations
- Helpful