G2 Vendor Directory

Donna vs. Grain

A side-by-side comparison based on G2 review data.

MetricDonna

by Donna

Grain

by Grain Intelligence

Overall rating4.64.7
Review count31314
Ease of use9.89.5
Ease of setup9.19.6
Quality of support9.29.2
Meets requirements8.99.3
NPS79.31034579.288026
Small Business35.5%76.4%
Mid-Market32.3%20.1%
Enterprise32.3%3.5%
Total page views312867
Total LLM citations1,11514,084

Donna

Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.

Pros

  • Time-saving
  • Ease of Use
  • Customer Support
  • Helpful
  • CRM Integration
  • Features

Grain

Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind.

Pros

  • Helpful
  • Integrations
  • Features
  • Ease of Use
  • Accuracy
  • Customer Support