Donna vs. Fathom
A side-by-side comparison based on G2 review data.
| Metric | Donna | Fathom |
|---|---|---|
| Overall rating | 4.6 | 5.0 |
| Review count | 31 | 7,101 |
| Ease of use | 9.8 | 9.7 |
| Ease of setup | 9.1 | 9.7 |
| Quality of support | 9.2 | 9.8 |
| Meets requirements | 8.9 | 9.7 |
| NPS | 79.310345 | 98.389831 |
| Small Business | 35.5% | 78.2% |
| Mid-Market | 32.3% | 19.6% |
| Enterprise | 32.3% | 2.2% |
| Total page views | 312 | 13,391 |
| Total LLM citations | 1,115 | 62,417 |
Donna
Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.
- Time-saving
- Ease of Use
- Customer Support
- Helpful
- CRM Integration
- Features
Fathom
Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. ● Meeting Capture: Bot-based or fully Bot-Free - join with a visible notetaker or record silently, your choice, on every call. Bot-Free available on Mac today; Windows coming soon. ● Mobile: iOS app ● Meeting Intelligence: Ask Fathom instantly answers questions across your entire meeting history. Trackers proactively alert you when topics you care about come up.
- AI Summary
- Accuracy
- Helpful
- Ease of Use
- Note-taking
- Summaries