G2 Vendor Directory

Donna vs. Exceed.ai

A side-by-side comparison based on G2 review data.

MetricDonna

by Donna

Exceed.ai

by Genesys

Overall rating4.64.6
Review count3188
Ease of use9.89.3
Ease of setup9.19.1
Quality of support9.29.6
Meets requirements8.99.2
NPS79.31034576.190476
Small Business35.5%59.3%
Mid-Market32.3%36.0%
Enterprise32.3%4.7%
Total page views312193
Total LLM citations1,1151,005

Donna

Donna is the only proactive AI assistant for field sales teams. She captures every sales interaction - both in person and online - without extra effort. Smarter, faster, and always available: On your way to meetings, Donna will give you a personalized brief. Afterward, instead of juggling follow-ups and CRM updates she manages your sales operations: drafting follow-up mails, creating opportunities, preparing quotes and gives guidance and advice.

Pros

  • Time-saving
  • Ease of Use
  • Customer Support
  • Helpful
  • CRM Integration
  • Features

Exceed.ai

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is followed up with, nurtured, and qualified using two-way email conversations. When a lead is qualified and ready to talk to a human it will go ahead and book a meeting directly on your rep’s calendar.

Pros

  • Helpful
  • Lead Generation
  • Automation
  • Time-saving
  • Features
  • Efficiency