G2 Vendor Directory

DocuSign Identify vs. Sumsub

A side-by-side comparison based on G2 review data.

MetricDocuSign Identify

by Docusign

Sumsub

by Sumsub

Overall rating4.64.6
Review count16130
Ease of use8.69.1
Ease of setup8.48.9
Quality of support9.09.1
Meets requirements9.29.1
NPS7574.21875
Small Business43.8%53.1%
Mid-Market43.8%39.1%
Enterprise12.5%7.8%
Total page views1262,065
Total LLM citations18935,149

DocuSign Identify

DocuSign ID Verification is fully integrated with DocuSign eSignature, enabling customers to securely verify signers’ identities prior to accessing the agreement. DocuSign ID Verification supports government photo IDs and European eIDs by analyzing the document security features and matching the name on the agreement against the name on the ID.

Pros

  • E-Signature Convenience
  • Speed
  • Identity Verification
  • Fraud Prevention
  • Security

Sumsub

Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. By bringing together identity and business verification, fraud prevention, ongoing monitoring, and risk management in a single layer, Sumsub enables companies to streamline operations, adapt to evolving regulations, enter new markets, and grow securely. Its AI-powered compliance suite is built for online businesses, including highly regulated ones.

Pros

  • Verification Efficiency
  • Ease of Use
  • Compliance
  • Features
  • Verification
  • Easy Integrations