G2 Vendor Directory

Doctible vs. Updox

A side-by-side comparison based on G2 review data.

MetricDoctible

by PracticeTek

Updox

by EverCommerce

Overall rating4.54.3
Review count18104
Ease of use9.79.2
Ease of setup9.89.0
Quality of support9.78.9
Meets requirements9.19.1
NPS72.22222261.165049
Small Business83.3%85.4%
Mid-Market16.7%8.7%
Enterprise0.0%5.8%
Total page views183263
Total LLM citations7861,047

Doctible

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more.

Pros

  • Tracking
  • Ease of Use
  • Patient Communication

Updox

With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more.

Pros