G2 Vendor Directory

DocStar ECM vs. OpenText Content Management

A side-by-side comparison based on G2 review data.

MetricDocStar ECM

by Epicor

OpenText Content Management

by OpenText

Overall rating3.84.1
Review count12568
Ease of use7.98.3
Ease of setup7.07.4
Quality of support7.78.2
Meets requirements8.48.4
NPS1038.461538
Small Business29.6%32.4%
Mid-Market59.2%29.4%
Enterprise11.2%38.2%
Total page views170401
Total LLM citations5066,013

DocStar ECM

DocStar Enterprise Content Management (ECM) DocStar ECM helps organizations securely capture, manage, find, and act on the documents and information that support everyday business processes. By bringing content management, workflow automation, and business system integrations together, DocStar helps reduce manual work, improve visibility, and keep information accessible throughout its lifecycle. Key Use Cases Accounts Payable Automation: Automate invoice capture, validation, routing, and approvals to reduce manual data entry and accelerate invoice processing.

Pros

  • Automation
  • Easy Setup
  • Ease of Use
  • Detailed Information
  • Customer Support
  • Document Management

OpenText Content Management

Organizations need to deliver timely and relevant information to boost productivity, collaboration and decision-making among increasingly distributed workforces. To reach peak performance, organizations must master information usage, access, and insight to drive end-to-end digital business processes. Connecting business content and business process is at the heart of OpenText Extended ECM. The solution integrates content management with process applications to drive new levels of business automation that bring content, processes and users together.

Pros

  • Seamless Integration
  • Ease of Use
  • Content Management
  • Document Management
  • Workflow Efficiency
  • Integrations