G2 Vendor Directory

DocStar ECM vs. Iris

A side-by-side comparison based on G2 review data.

MetricDocStar ECM

by Epicor

Iris

by heyiris.ai

Overall rating3.84.9
Review count12581
Ease of use7.99.7
Ease of setup7.09.5
Quality of support7.79.9
Meets requirements8.49.6
NPS1092.592593
Small Business29.6%31.5%
Mid-Market59.2%47.9%
Enterprise11.2%20.5%
Total page views1701,727
Total LLM citations5067,315

DocStar ECM

DocStar Enterprise Content Management (ECM) DocStar ECM helps organizations securely capture, manage, find, and act on the documents and information that support everyday business processes. By bringing content management, workflow automation, and business system integrations together, DocStar helps reduce manual work, improve visibility, and keep information accessible throughout its lifecycle. Key Use Cases Accounts Payable Automation: Automate invoice capture, validation, routing, and approvals to reduce manual data entry and accelerate invoice processing.

Pros

  • Automation
  • Easy Setup
  • Ease of Use
  • Detailed Information
  • Customer Support
  • Document Management

Iris

Iris – AI-Powered RFP Automation & Security Questionnaire Software Iris is an AI-powered response automation platform that helps sales, presales, and compliance teams complete RFPs, security questionnaires, DDQs, RFIs, and other buyer-facing documents faster and more accurately. By combining intelligent content generation with a centralized knowledge base, Iris eliminates bottlenecks, reduces manual work, and ensures consistency across every response.

Pros

  • Ease of Use
  • Time-saving
  • RFP Management
  • Efficiency
  • Customer Support
  • Intuitive