G2 Vendor Directory

DocStar ECM vs. Box

A side-by-side comparison based on G2 review data.

MetricDocStar ECM

by Epicor

Box

by Box

Overall rating3.84.2
Review count1255,256
Ease of use7.98.9
Ease of setup7.08.9
Quality of support7.78.6
Meets requirements8.49.0
NPS1045.14592
Small Business29.6%29.0%
Mid-Market59.2%30.8%
Enterprise11.2%40.2%
Total page views1705,734
Total LLM citations50631,673

DocStar ECM

DocStar Enterprise Content Management (ECM) DocStar ECM helps organizations securely capture, manage, find, and act on the documents and information that support everyday business processes. By bringing content management, workflow automation, and business system integrations together, DocStar helps reduce manual work, improve visibility, and keep information accessible throughout its lifecycle. Key Use Cases Accounts Payable Automation: Automate invoice capture, validation, routing, and approvals to reduce manual data entry and accelerate invoice processing.

Pros

  • Automation
  • Easy Setup
  • Ease of Use
  • Detailed Information
  • Customer Support
  • Document Management

Box

Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight.

Pros

  • Ease of Use
  • Security
  • Sharing
  • Easy Sharing
  • Seamless Integration
  • Collaboration