G2 Vendor Directory

DocSecrets for G Suite vs. ProProfs Knowledge Base Software

A side-by-side comparison based on G2 review data.

MetricDocSecrets for G Suite

by DocSecrets

ProProfs Knowledge Base Software

by ProProfs

Overall rating4.44.6
Review count1832
Ease of use9.69.6
Ease of setup0.09.1
Quality of support9.69.4
Meets requirements9.59.2
NPS77.77777881.25
Small Business33.3%43.8%
Mid-Market61.1%46.9%
Enterprise5.6%9.4%
Total page views31420
Total LLM citations3410

DocSecrets for G Suite

DocSecrets is an add-on for Google Docs that hides and encrypts sensitive information such as passwords or an idea for a patent.

Pros

    ProProfs Knowledge Base Software

    ProProfs Knowledge Base is built to run your customer help center and internal knowledge base in one place, powered by AI to help organizations create, manage, and deliver help content for both audiences without switching tools. Teams use it to build public help centers, internal wikis, product documentation, SOPs, and onboarding resources, all from one workspace, reducing support tickets and centralizing company knowledge along the way.

    Pros