Discuss vs. Listen Labs
A side-by-side comparison based on G2 review data.
| Metric | Discuss | Listen Labs |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 287 | 40 |
| Ease of use | 9.3 | 9.0 |
| Ease of setup | 9.1 | 8.2 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.3 | 8.6 |
| NPS | 80.916031 | 50 |
| Small Business | 45.2% | 57.5% |
| Mid-Market | 27.2% | 32.5% |
| Enterprise | 27.6% | 10.0% |
| Total page views | 747 | 379 |
| Total LLM citations | 2,679 | 1,824 |
Discuss
Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both worlds : Blend human-led and AI-led market insights in one platform For teams who want the best of both worlds, easily move from an AI-led approach for quick-turn insights to a human-led approach for deeper, more nuanced understanding, or a blend of both—all within a single platform.
- Ease of Use
- Customer Support
- Features
- User Interface
- Setup Ease
- Intuitive Use
Listen Labs
Listen Labs is an AI-powered qualitative research platform that delivers the depth of interviews at the speed and scale of surveys. Leading brands like Google, Microsoft, and SKIMS use Listen for concept and creative testing, brand research, persona development, and international studies. Insights are delivered in hours, not weeks, helping companies move faster and make more confident decisions.