G2 Vendor Directory

Discern vs. Salesforce Sales Cloud

A side-by-side comparison based on G2 review data.

MetricDiscern

by Discern AI, Inc.

Salesforce Sales Cloud

by Salesforce

Overall rating4.84.4
Review count2227,576
Ease of use9.48.4
Ease of setup9.28.2
Quality of support9.98.4
Meets requirements9.58.9
NPS95.23809556.989864
Small Business13.6%20.6%
Mid-Market86.4%45.5%
Enterprise0.0%34.0%
Total page views15348,012
Total LLM citations40668,352

Discern

Successful businesses are founded on exceptional execution, which is driven by a deep understanding of key performance indicators (KPIs) and data insights. Achieving data clarity is challenging when sales, marketing, customer, billing, and financial data are siloed across disconnected systems and spreadsheets. Enter Discern. We automate the heavy lifting of business performance analytics, such as pipeline tracking, ARR, NRR analytics, and marketing attribution, turning what used to be days of manual reconciliation or years of BI builds into automated, real-time insights.

Pros

  • Ease of Use
  • Customer Support
  • Implementation Ease
  • Insights
  • Automation
  • Analytics

Salesforce Sales Cloud

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless.

Pros

  • Ease of Use
  • Features
  • Lead Management
  • Salesforce Integration
  • Customization
  • Customizability