DirectPoll vs. SurveySparrow
A side-by-side comparison based on G2 review data.
| Metric | DirectPoll | SurveySparrow |
|---|---|---|
| Overall rating | 4.4 | 4.4 |
| Review count | 49 | 2,065 |
| Ease of use | 9.2 | 9.2 |
| Ease of setup | 9.4 | 9.1 |
| Quality of support | 9.0 | 9.0 |
| Meets requirements | 9.3 | 8.9 |
| NPS | 55.319149 | 62.827484 |
| Small Business | 53.3% | 68.5% |
| Mid-Market | 28.9% | 24.5% |
| Enterprise | 17.8% | 7.0% |
| Total page views | 237 | 1,968 |
| Total LLM citations | 308 | 12,555 |
DirectPoll
DirectPoll lets you create a poll in a minute and run it live. Your audience opens the vote link or scans a QR code and votes from their phones - no app to install, no account to create. The results appear live on a results screen you project, or right on your slides with the DirectPoll add-in for PowerPoint on Windows and the companion app for PowerPoint on macOS. You run the poll from the cockpit: prepare your questions in advance or on the spot, move through them at your own pace, and your audience cannot skip ahead.
- Ease of Use
- Quick Setup
- Simple
- Setup Ease
- Intuitive
- User Interface
SurveySparrow
SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.
- Ease of Use
- User Interface
- Helpful
- User Experience
- Features
- Intuitive