G2 Vendor Directory

DirectPoll vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricDirectPoll

by Netcetera

Resonate CX

by Resonate Solutions

Overall rating4.44.6
Review count49594
Ease of use9.29.3
Ease of setup9.49.4
Quality of support9.09.5
Meets requirements9.39.3
NPS55.31914977.07231
Small Business53.3%40.8%
Mid-Market28.9%26.4%
Enterprise17.8%32.8%
Total page views2372,280
Total LLM citations3083,269

DirectPoll

DirectPoll lets you create a poll in a minute and run it live. Your audience opens the vote link or scans a QR code and votes from their phones - no app to install, no account to create. The results appear live on a results screen you project, or right on your slides with the DirectPoll add-in for PowerPoint on Windows and the companion app for PowerPoint on macOS. You run the poll from the cockpit: prepare your questions in advance or on the spot, move through them at your own pace, and your audience cannot skip ahead.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Setup Ease
  • Intuitive
  • User Interface

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility