G2 Vendor Directory

DirectPoll vs. Delighted

A side-by-side comparison based on G2 review data.

MetricDirectPoll

by Netcetera

Delighted

by Qualtrics

Overall rating4.44.7
Review count4960
Ease of use9.29.6
Ease of setup9.49.5
Quality of support9.09.4
Meets requirements9.39.1
NPS55.31914983.050847
Small Business53.3%40.0%
Mid-Market28.9%58.3%
Enterprise17.8%1.7%
Total page views237413
Total LLM citations3082,131

DirectPoll

DirectPoll lets you create a poll in a minute and run it live. Your audience opens the vote link or scans a QR code and votes from their phones - no app to install, no account to create. The results appear live on a results screen you project, or right on your slides with the DirectPoll add-in for PowerPoint on Windows and the companion app for PowerPoint on macOS. You run the poll from the cockpit: prepare your questions in advance or on the spot, move through them at your own pace, and your audience cannot skip ahead.

Pros

  • Ease of Use
  • Quick Setup
  • Simple
  • Setup Ease
  • Intuitive
  • User Interface

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros