G2 Vendor Directory

Dialpad Connect vs. Forum for G Suite

A side-by-side comparison based on G2 review data.

MetricDialpad Connect

by Dialpad

Forum for G Suite

by Forum

Overall rating4.44.2
Review count4,21612
Ease of use9.28.6
Ease of setup9.17.9
Quality of support8.78.7
Meets requirements9.18.1
NPS58.47938858.333333
Small Business57.6%33.3%
Mid-Market32.8%66.7%
Enterprise9.6%0.0%
Total page views3,52029
Total LLM citations20,95510

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription

Forum for G Suite

Forum for G Suite is an online message board that lets employees share links, blogs, and files with each other.

Pros

  • Documentation
  • Ease of Use
  • Communication Improvement