G2 Vendor Directory

DialedIn vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricDialedIn

by ChaseData

GoTo Connect

by GoTo

Overall rating4.74.4
Review count2901,422
Ease of use9.79.1
Ease of setup9.48.9
Quality of support9.59.0
Meets requirements9.59.2
NPS76.3066265.425913
Small Business52.1%70.8%
Mid-Market44.4%24.6%
Enterprise3.5%4.6%
Total page views7622,301
Total LLM citations1,36912,252

DialedIn

DialedIn is a powerful and easy-to-use contact center software designed to give you the flexibility to run smarter, more effective campaigns. Rated #1 for Quality of Support, Ease of Admin, Performance Evaluation, Call Monitoring and Whisper Coaching. With multiple dialing modes, you can optimize each campaign for speed, regulatory alignment, or agent experience. DialedIn makes it easy to shift strategies across teams and adjust in real time - without changing systems. That level of flexibility keeps your contact center agile and your campaigns performing at their peak.

Pros

  • Ease of Use
  • Efficiency
  • Helpful
  • Time-saving
  • Easy Setup
  • Dialing Features

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface