G2 Vendor Directory

Dialaxy vs. Ultatel

A side-by-side comparison based on G2 review data.

MetricDialaxy

by Dialaxy Inc.

Ultatel

by Ultatel

Overall rating4.44.7
Review count26954
Ease of use9.69.5
Ease of setup9.59.4
Quality of support9.69.6
Meets requirements9.29.5
NPS65.05576279.62963
Small Business64.7%74.1%
Mid-Market35.0%24.1%
Enterprise0.4%1.9%
Total page views1,4421,061
Total LLM citations1,6841,833

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Helpful
  • Call Quality
  • Features

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most.

Pros

  • Customer Support
  • Customer Service
  • Reliability
  • Helpful
  • Ease of Use
  • Call Recording