G2 Vendor Directory

DevRev vs. iPlum

A side-by-side comparison based on G2 review data.

MetricDevRev

by DevRev

iPlum

by iplum

Overall rating4.34.3
Review count210201
Ease of use8.78.8
Ease of setup8.38.2
Quality of support9.18.6
Meets requirements8.69.3
NPS58.17307751.741294
Small Business34.1%96.9%
Mid-Market53.4%1.6%
Enterprise12.5%1.6%
Total page views1,7191,553
Total LLM citations11,7125,741

DevRev

DevRev Computer is an AI-powered work platform that connects structured data (CRM records, tickets, log data) and unstructured data (documents, emails, meeting notes) into a unified knowledge graph. Data is synced from existing tools through a connector layer called AirSync. Computer searches across all connected systems, takes actions on behalf of users, automates workflows, and generates insights grounded in business context. It supports automated ticket resolution, customer account research, sales pipeline analysis, and cross-team reporting through purpose-built apps and custom AI agents.

Pros

  • Ease of Use
  • Efficiency
  • Features
  • Helpful
  • Insights
  • Customer Support

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.

Pros

  • Ease of Use
  • HIPAA Compliance
  • Privacy
  • Easy Setup
  • Text Messaging
  • Features