G2 Vendor Directory

Devolutions Remote Desktop Manager vs. Zoho Assist

A side-by-side comparison based on G2 review data.

MetricDevolutions Remote Desktop Manager

by Devolutions

Zoho Assist

by Zoho

Overall rating4.74.7
Review count199754
Ease of use9.19.4
Ease of setup9.19.4
Quality of support9.19.1
Meets requirements9.49.4
NPS84.10256479.343365
Small Business42.6%71.4%
Mid-Market40.6%23.2%
Enterprise16.8%5.4%
Total page views5383,087
Total LLM citations7,35219,400

Devolutions Remote Desktop Manager

Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments.

Pros

  • Mobile Compatibility
  • Remote Access
  • Password Management
  • Easy Access
  • Integrations
  • Cross-Platform

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access