G2 Vendor Directory

Devolutions Remote Desktop Manager vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricDevolutions Remote Desktop Manager

by Devolutions

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.74.7
Review count199396
Ease of use9.19.4
Ease of setup9.18.9
Quality of support9.19.3
Meets requirements9.49.5
NPS84.10256479.949239
Small Business42.6%15.0%
Mid-Market40.6%36.5%
Enterprise16.8%48.6%
Total page views538899
Total LLM citations7,3526,953

Devolutions Remote Desktop Manager

Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments.

Pros

  • Mobile Compatibility
  • Remote Access
  • Password Management
  • Easy Access
  • Integrations
  • Cross-Platform

BeyondTrust Remote Support

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Security
  • Reliability
  • Security Focus