G2 Vendor Directory

Devin AI vs. ServiceNow AI Agents

A side-by-side comparison based on G2 review data.

MetricDevin AI

by Cognition AI

ServiceNow AI Agents

by ServiceNow

Overall rating4.34.3
Review count85506
Ease of use8.98.5
Ease of setup8.98.2
Quality of support8.88.5
Meets requirements8.88.5
NPS55.29411846.581197
Small Business55.3%23.0%
Mid-Market25.9%25.3%
Enterprise18.8%51.7%
Total page views9252,803
Total LLM citations1,56010,916

Devin AI

From migrating millions of files to fixing thousands of lint errors, Devin can clear your backlog, modernize your codebase, and help you build more.

Pros

    ServiceNow AI Agents

    ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 350+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps.

    Pros

    • Efficiency
    • Ease of Use
    • Messaging Automation
    • Easy Integrations
    • Helpful
    • Bot Creation