Devin AI vs. HubSpot Service Hub
A side-by-side comparison based on G2 review data.
| Metric | Devin AI | HubSpot Service Hub |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 85 | 3,017 |
| Ease of use | 8.9 | 8.8 |
| Ease of setup | 8.9 | 8.5 |
| Quality of support | 8.8 | 8.9 |
| Meets requirements | 8.8 | 8.7 |
| NPS | 55.294118 | 59.01752 |
| Small Business | 55.3% | 59.5% |
| Mid-Market | 25.9% | 37.0% |
| Enterprise | 18.8% | 3.4% |
| Total page views | 925 | 3,631 |
| Total LLM citations | 1,560 | 72,551 |
Devin AI
From migrating millions of files to fixing thousands of lint errors, Devin can clear your backlog, modernize your codebase, and help you build more.
HubSpot Service Hub
Service Hub delivers AI-powered customer service at scale by unifying customer insights, providing omnichannel support tools, and enabling efficient self-service options within a single platform. Core Value Proposition: Service Hub addresses three critical customer service challenges: scaling support teams without proportional headcount increases, maintaining service quality across multiple communication channels, and leveraging customer data to drive retention and growth.
- Ease of Use
- Features
- Helpful
- Case Management
- Efficiency
- Ticketing Management