G2 Vendor Directory

Devin AI vs. Fin

A side-by-side comparison based on G2 review data.

MetricDevin AI

by Cognition AI

Fin

by Fin

Overall rating4.34.5
Review count853,941
Ease of use8.99.0
Ease of setup8.98.6
Quality of support8.88.8
Meets requirements8.88.9
NPS55.29411866.754967
Small Business55.3%57.5%
Mid-Market25.9%37.9%
Enterprise18.8%4.6%
Total page views92513,371
Total LLM citations1,56027,702

Devin AI

From migrating millions of files to fixing thousands of lint errors, Devin can clear your backlog, modernize your codebase, and help you build more.

Pros

    Fin

    Fin is an AI Agent that helps CX teams deliver instant, accurate, & personalized experiences on any channel, in over 45 languages, 24/7. It is the highest-performing customer agent on the market, resolving 76% of queries on average across 12K+ customers, including highly complex, multi-step cases like refunds, account changes, or subscription issues. Fin connects into business systems, pulls customer data, and takes action in those systems – automatically resolving queries without needing a human.

    Pros

    • Helpful
    • Ease of Use
    • Features
    • Efficiency
    • Customer Support
    • Automation