G2 Vendor Directory

Desktop Authority Management Suite vs. Remote Monitoring and Management

A side-by-side comparison based on G2 review data.

MetricDesktop Authority Management Suite

by Quest Software

Remote Monitoring and Management

by Atera

Overall rating4.34.6
Review count201,284
Ease of use8.89.3
Ease of setup8.99.3
Quality of support8.79.1
Meets requirements8.98.9
NPS38.88888977.111287
Small Business35.0%55.7%
Mid-Market35.0%30.8%
Enterprise30.0%13.5%
Total page views258,817
Total LLM citations7811

Desktop Authority Management Suite

Desktop Authority Management Suite provides user environment management for Windows environments that secures endpoint devices, including USB ports, and runs your applications in a least-privileged environment and your data is protected.

Pros

    Remote Monitoring and Management

    Atera is defining the category of Autonomous IT, where AI agents resolve technical incidents end to end, without a technician in the loop. Atera's AI-native IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting, and automation, empowering IT teams and MSPs to manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs.

    Pros

    • Ease of Use
    • Features
    • Automation
    • Efficiency
    • Remote Access
    • Monitoring