G2 Vendor Directory

Deskero vs. Sprinklr Service

A side-by-side comparison based on G2 review data.

MetricDeskero

by Nabra ltd

Sprinklr Service

by Sprinklr

Overall rating4.34.3
Review count64773
Ease of use9.28.5
Ease of setup9.48.3
Quality of support9.08.4
Meets requirements9.08.7
NPS48.33333351.359084
Small Business60.9%28.3%
Mid-Market26.6%30.9%
Enterprise12.5%40.8%
Total page views141,378
Total LLM citations09,683

Deskero

Simple help desk software for effective customer engagement - Deskero brings you new ways to interact with clients, engaging them in personal conversations through a simple, effective, no-frills satisfaction platform.

Pros

    Sprinklr Service

    Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform. Unlike modular or plugin-based tools, Sprinklr builds AI right into the foundation, so it can understand, analyze, and respond to conversations in real time across everything from X (formerly Twitter) and Instagram to email, chat, and voice.

    Pros

    • Ease of Use
    • Features
    • Helpful
    • Efficiency
    • Customer Support
    • Simple