G2 Vendor Directory

Deskero vs. monday service

A side-by-side comparison based on G2 review data.

MetricDeskero

by Nabra ltd

monday service

by monday.com

Overall rating4.34.4
Review count64273
Ease of use9.28.9
Ease of setup9.48.8
Quality of support9.08.5
Meets requirements9.08.8
NPS48.33333359.848485
Small Business60.9%35.9%
Mid-Market26.6%52.0%
Enterprise12.5%12.1%
Total page views142,429
Total LLM citations05,633

Deskero

Simple help desk software for effective customer engagement - Deskero brings you new ways to interact with clients, engaging them in personal conversations through a simple, effective, no-frills satisfaction platform.

Pros

    monday service

    monday service is an AI-powered enterprise service management platform built to help organizations scale service without adding headcount or complexity. With built-in AI, monday service helps teams triage, route, and resolve requests faster across IT, HR, Operations, Finance, and more. Instead of relying on manual handling or static workflows, AI helps service teams execute work efficiently - reducing repetitive effort while ensuring complex cases are handled with the right level of oversight.

    Pros

    • Ease of Use
    • Efficiency
    • Automation
    • Organization
    • Features
    • Customizability