G2 Vendor Directory

Deskero vs. LogMeIn Rescue

A side-by-side comparison based on G2 review data.

MetricDeskero

by Nabra ltd

LogMeIn Rescue

by GoTo

Overall rating4.34.5
Review count64239
Ease of use9.29.3
Ease of setup9.49.4
Quality of support9.09.0
Meets requirements9.09.3
NPS48.33333371.748879
Small Business60.9%32.9%
Mid-Market26.6%40.1%
Enterprise12.5%27.0%
Total page views141,090
Total LLM citations03,153

Deskero

Simple help desk software for effective customer engagement - Deskero brings you new ways to interact with clients, engaging them in personal conversations through a simple, effective, no-frills satisfaction platform.

Pros

    LogMeIn Rescue

    LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.

    Pros

    • Ease of Use
    • Remote Support
    • Remote Access
    • Remote Control
    • Customer Support
    • Reliability