G2 Vendor Directory

Deskero vs. Desk365

A side-by-side comparison based on G2 review data.

MetricDeskero

by Nabra ltd

Desk365

by Desk365

Overall rating4.34.9
Review count6433
Ease of use9.29.5
Ease of setup9.49.5
Quality of support9.09.8
Meets requirements9.09.5
NPS48.33333393.939394
Small Business60.9%34.4%
Mid-Market26.6%62.5%
Enterprise12.5%3.1%
Total page views141,062
Total LLM citations03,299

Deskero

Simple help desk software for effective customer engagement - Deskero brings you new ways to interact with clients, engaging them in personal conversations through a simple, effective, no-frills satisfaction platform.

Pros

    Desk365

    Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval management, ITAM, and Microsoft 365 integration, Desk365 stands for better service, better products, and AI that truly delivers.

    Pros

    • Integrations
    • Customization
    • Customizability
    • Ease of Use
    • Customer Support
    • Easy Setup