G2 Vendor Directory

Deskera CRM vs. Zoho CRM

A side-by-side comparison based on G2 review data.

MetricDeskera CRM

by Deskera

Zoho CRM

by Zoho

Overall rating4.44.1
Review count922,956
Ease of use8.98.5
Ease of setup8.88.3
Quality of support8.78.0
Meets requirements8.58.6
NPS66.66666738.596491
Small Business95.7%61.6%
Mid-Market1.1%32.3%
Enterprise3.3%6.1%
Total page views438,329
Total LLM citations42129,821

Deskera CRM

Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and manufacturing operations. Gain real-time insights and increase business control. Increase data accuracy, reduce costs, fulfill orders faster, and improve customer service with Deskera ERP's custom built tools.

Pros

    Zoho CRM

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.

    Pros

    • Ease of Use
    • Features
    • Integrations
    • Lead Management
    • Easy Integrations
    • Helpful