G2 Vendor Directory

Deskera CRM vs. Dynamics 365 Sales

A side-by-side comparison based on G2 review data.

MetricDeskera CRM

by Deskera

Dynamics 365 Sales

by Microsoft

Overall rating4.43.8
Review count921,624
Ease of use8.97.8
Ease of setup8.87.6
Quality of support8.77.9
Meets requirements8.58.3
NPS66.66666712.354949
Small Business95.7%30.6%
Mid-Market1.1%39.9%
Enterprise3.3%29.5%
Total page views431,670
Total LLM citations4239,093

Deskera CRM

Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and manufacturing operations. Gain real-time insights and increase business control. Increase data accuracy, reduce costs, fulfill orders faster, and improve customer service with Deskera ERP's custom built tools.

Pros

    Dynamics 365 Sales

    Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields.

    Pros

    • Ease of Use
    • Integrations
    • Lead Management
    • Helpful
    • Customization
    • Automation