G2 Vendor Directory

Descartes MacroPoint vs. ShipHawk

A side-by-side comparison based on G2 review data.

MetricDescartes MacroPoint

by Descartes Systems Group

ShipHawk

by ShipHawk

Overall rating4.74.3
Review count91628
Ease of use9.39.0
Ease of setup9.38.6
Quality of support9.29.0
Meets requirements9.28.3
NPS78.50055164.285714
Small Business41.6%46.4%
Mid-Market48.1%53.6%
Enterprise10.2%0.0%
Total page views1,859313
Total LLM citations8,544510

Descartes MacroPoint

Descartes MacroPoint is a global freight visibility platform and carrier capacity network for logistics-intensive businesses. Our real-time data​ allows you to view, analyze, predict, and communicate the status of any shipment in real time using multimodal visibility, predictive analytics, and an automated communication platform enabling “Manage by Exception” capabilities. The cloud-based solution, which is integrated with a wide range of TMS platforms, can also automate and accelerate the carrier sourcing process with AI-driven capacity matching.

Pros

  • Tracking Ease
  • Ease of Use
  • Real-time Tracking
  • Tracking Efficiency
  • Tracking
  • Customer Support

ShipHawk

ShipHawk focuses on automating and improving the world behind the buy button™ and giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities.

Pros

  • Customer Support
  • Features
  • Information Accuracy
  • Visibility
  • Platform Compatibility
  • Routing Optimization