G2 Vendor Directory

Descartes Forwarder Enterprise Suite vs. ShipHawk

A side-by-side comparison based on G2 review data.

MetricDescartes Forwarder Enterprise Suite

by Descartes Systems Group

ShipHawk

by ShipHawk

Overall rating4.34.3
Review count8328
Ease of use8.69.0
Ease of setup8.38.6
Quality of support8.99.0
Meets requirements8.58.3
NPS54.21686764.285714
Small Business67.5%46.4%
Mid-Market23.8%53.6%
Enterprise8.8%0.0%
Total page views677313
Total LLM citations3,322510

Descartes Forwarder Enterprise Suite

Descartes Forwarder Suite™ is an intuitive platform that enables freight forwarders to effectively coordinate air and ocean import and export shipments. The freight forwarder transportation management system (TMS) is extensible and can provide customer-facing web-based visibility, complete multimodal shipment management, advanced accounting and financial analysis as well as smart workflow automations with expert technical support.

Pros

  • Ease of Use
  • Shipping Management
  • Features
  • Customer Support
  • Speed
  • Reporting

ShipHawk

ShipHawk focuses on automating and improving the world behind the buy button™ and giving businesses access to the same tools and efficiencies used by the largest companies in the world. ShipHawk works with high-volume retail, wholesale, and eCommerce companies using an ERP. ShipHawk delivers much more than warehouse and fulfillment solutions. We deliver skilled industry expertise to dramatically improve your operations and outcomes. We do this by understanding your business and offering practical automation and efficiencies that can save time, decrease costs and improve labor complexities.

Pros

  • Customer Support
  • Features
  • Information Accuracy
  • Visibility
  • Platform Compatibility
  • Routing Optimization