G2 Vendor Directory

Depict vs. SAP Engagement Cloud (formerly SAP Emarsys)

A side-by-side comparison based on G2 review data.

MetricDepict

by Depict.ai

SAP Engagement Cloud (formerly SAP Emarsys)

by SAP

Overall rating4.84.2
Review count22666
Ease of use9.78.4
Ease of setup9.47.6
Quality of support10.08.6
Meets requirements9.38.5
NPS95.23809545.9375
Small Business61.9%24.1%
Mid-Market33.3%53.1%
Enterprise4.8%22.8%
Total page views331,440
Total LLM citations205,039

Depict

Visual merchandising, search & recommendations for high-performance brands. Automating the grid to curate what matters. • 𝗩𝗶𝘀𝘂𝗮𝗹 𝗠𝗲𝗿𝗰𝗵𝗮𝗻𝗱𝗶𝘀𝗶𝗻𝗴- reduces the friction between brand identity and automation, pairing a visual drag-and-drop editor with AI-driven sorting rules. • 𝗦𝗲𝗮𝗿𝗰𝗵- combines AI that understands what shoppers actually mean with traditional search and your merchandising rules, so results stay relevant without the configuration overhead.

Pros

  • Ease of Use
  • Customization
  • Easy Integrations

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Pros

  • Ease of Use
  • Automation
  • Features
  • Helpful
  • Personalization
  • Intuitive